Contract: a Services Specialist 1 - Customer Order and Fulfillment / Canada

The client, a large Oil & Gas midstream company, is currently seeking a Services Specialist 1 - Customer Order and Fulfillment based out of Leduc AB. This role is subject to start early January and last until July 2022, with possible extension. The schedule is a Mon – Friday work schedule and 8 hours daily.

Role Summary:

Responsible for facilitating Quotations and Sales Orders; producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Contributes to the development of an operational year plan for own department activities of the team. Discusses consequences of changes in products and processes for the own team in the organization.

Responsibilities:

• Support Account and Technical Managers with Quote creation -Process Artificial Lift equipment Orders: status equipment, identify shortages, check inventory availability, validate pricing, and update Quotes.
• Expedite orders through the shop and update the internal/external customers effectively.
• Interface with Account Managers to meet delivery dates and provide continuous order updates on existing orders.
• Works together with people from the business unit. Contacts are under guidance and/or geared towards collecting or giving technical information.
• Handles targeted clients. Contracts are predefined and a framework of conditions is set and followed.
• Handles communication with direct colleagues and the business about data gathering and analysis.
• Contributes to project as a team member. Work goals typically take 1-3 month to complete and results are seen immediately or within 1-2 months -Provide input for Contract negotiations –Operational details and alternatives.
• Handles internal monthly reporting and customer monthly reporting.
• Conducts all business activities in accordance with BH HSE Policies, Legal compliance requirements and BH Culture Pillars.

Qualifications:

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).
• 2+ years experience in Sales support/sales admin background
• Basic Excel skills
• SAP experience preferred
• Strong oral and written communication skills
• Strong interpersonal and leadership skills. Ability to work independently
• Strong problem solving skills

Note: this role requires full vaccination for COVID-19 prior to beginning work.