Search Jobs

     


Medical Information Professional / Harlow, Essex

This job has expired or may no longer be taking applications, but other similar jobs are available.
 Click here to shortlist this job 1-CLICK Apply With Employer or Register Now
Added:2022-03-30
Location: Harlow, Essex
Salary:Negotiable
Duration:Contract
Apjid3

We are currently recruiting a Medical Information Professional on behalf of one of the Multinational Pharmaceutical Clients to work on a 6-month contract, with posibility to go permanent.

Reporting to the Senior Medical Information Manager, with appropriate training, you will be responsible for providing a high quality Medical Information Enquiry service to patients and Healthcare professionals as well as internal support to Medical Affairs, Sales and Marketing departments across UK and Ireland.

The role would currently be 2 x days in Harlow office and 3 days WFH.

RESPONSIBILITIES

  • Providing a high quality medical information enquiry handling service by responding to medical queries on products and devices across our vast portfolio
  • Document the enquiry and response accurately and completely within the medical information enquiry database Lifesphere Medical Information (LSMI)
  • Recognise adverse events and product complaints, handling and reporting these in strict compliance as per company's SOPs/WIs
  • Understand and manage the customer expectations in providing information within agreed deadlines, ensuring that information provided conforms to the ABPI Code of Practice
  • Creating and maintaining product standard letters, FAQs, Data on File (DOF) and departmental databases
  • Keep up to date and comply with relevant company SOPs and WIs, regulations and code of practices
  • Involvement in administration and projects within the medical department as required

INDIVIDUAL RESPONSIBILITIES

  • Able to work both independently and within a team in an open and professional manner
  • Accuracy and attention to detail
  • Planning, prioritisation and organisational skills
  • Ability to effectively manage workload and meet deadlines
  • Be confident, proactive and passionate about delivering great customer service
  • Able to understand and follow process
  • To be able to demonstrate the ability to work to tight timelines in a fast-paced working environment, independently and as part of a team
  • Requires the ability and desire to work to a consistent high-quality standard, including attention to detail and accuracy

QUALIFICATIONS:

  • Excellent communication skills, ideally in a customer facing role, customer services background
  • Excellent written skills
  • Good understanding of general science terms
  • Ideally Life Science Degree
  • Advantage if the candidate has worked in a hospital setting or pharmacy
  • Working/communicating with patients so the candidate needs to understand medical terms, interpret complex medical terms to translate to a patient
  • Ability to identify adverse events
  • Good organizational skills important


How to Apply









Latest Jobs - discipline review engineers processflow assurance specialist - qatarmaintenance planning & scheduling consultantsenior process engineer- kllead pipeline engineercommissioning & qualification leaddcs control systems technical authorityproject manager - sustainable infrastructure financecad designer/drafter iilead of technical & isolationhse advisorcoil tubing engineersenior geologistct engineer / ct supervisorinstrumentation specialistforecasting engineer team leadtransactional analystpipelines hse leadprocess safety engineersenior planning engineer engsenior process engineer (licensing)project manager (structural steel)senior project engineerhse coordinatorproject hse leadpipelines hse leadconstruction lead shore pull & trenchingsenior methods and reporting engineersafety, health, environment and security (shes) specialistcivil engineer (oil & gas)dehe vessel leadoff-plot (permits) engineeroffshore construction supervisorproject controls leadlearn arabicreservoir engineerpunchlist co-ordinatorcontracts & procurement analystcompletions engineerrequest for inspection (rfi) coordinatorfinance analyst (intermediate)project inspection coordinatorshes specialist - 1. gtg’s and boilers & 2. wwt and desal (2 positions)lead of shes night shift - 1. process 2. offsites/tcf 3. incident - (3 positions)shes specialist night shift - 1. process 2. utilities 3. offsites/tcf (6 positions)logistics/procurement specialist (f-3214)hse officercontract engineersenior offshore wind energy engineer (sponsorship available)lead pipeline engineerlead electrical engineer
V
© All rights reserved, 2001 - 2024