Contract: Vistex Support Specialist 30714 / The Netherlands

The client is looking for Vistex Support Specialist based in the Breda Area (Netherlands) on an initial 6-month contract.

You will be joining their Enterprise Platforms & Corporate Functions Information System team; a young and dynamic DevOps team; focus is global, except US, based in Breda.

The EPCF IS team is responsible to support the SAP, Vistex and related systems capabilities.

Main Responsibilities of the role

• As Vistex Support Specialist you will be engaged in increasing number of projects and the day-to- day support of the Vistex application.

• You will manage operational incidents and requests and assist in the escalated triage of support issues, working with diverse user groups.

• You recognize trends in incidents and contribute to continuous improvement of the Vistex platform.

• Next to that you become part of the ex-US Contracts & Pricing Vistex Product Team and partake in the agile delivery of Order-to-Cash projects and enhancements.

• Create and maintain system interface diagrams, functional designs and technical specifications.

Desired qualifications:

• Bachelor level education;
• At least 5 years of experience with IS systems in a GMP environment or Pharma industry;
• Experience with Vistex;
• Proficiency in SAP SD;
• Ability to meet deadlines and schedules and be accountable.
• Experience with system and application monitoring.
• Excellent Oral & Written Communication Skills and an ability to work directly with users to understand incidents and drive continuous improvements.
• An energetic and self-motivated approach to solving problems and driving solutions.
• Affinity to work in a Product Team / DevOps environment and Agile mind set.