Contract: Retail Territory Manager / Canada

The Valued Client is seeking a Retail Territory Manager as an addition to their team! This is a 2-year fixed term contract position, based in the Greater Vancouver/Vancouver Island area.

Overview of the Role:

A Retail Territory Manager is responsible for managing the relationship between our client and Retail Business Partners at cluster/site level, ensuring superior and consistent delivery of Customer Commitment and Sales & Operations targets for the territory. The Territory Manager acts as a professional business manager, coach and consultant representing our client’s brand in the competitive retail market.
 
This exciting position is instrumental to high potential Talent Development in the Retail Organisation. This is a key role to develop stakeholder management and business development management competencies while providing exposure to many elements of the Retail business at the operational level. A key challenge within the role is to deliver results through others and ability to manage multiple priorities. The ability to engage and influence Retailers in all matters related to Operational Excellence and Commercial Performance Delivery will be critical.
 
Role Responsibilities:
 

• Identifying the gaps in all aspects of site performance for geographical area and business mandate, advice or offer Retailers recommended tools, processes, and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and the client
• Maximising all sales development potential whilst protecting the company’s interests and reputation, through own actions and effective performance management, through coaching, motivating and inspiring Retailers and peers to deliver higher performance and growth within the marketplace
• Managing and maintaining retailer relationships at site level, supporting Retailers to achieve and maintain top class site performance and consistent delivery of the Customer Commitment in territory
• Leading the attraction and selection of the best Retailers. Build Retailers pipeline and manage succession plans
• Position requires the assurance of Operating standards (including HSSE), contracts and manuals in territory and an adherence to safe and responsible operations beyond compromise
• Showing true passion and commitment in the organization’s journey toward delivering Customer Promises. Showcase the ability to inspire Retailers and other Territory Managers towards delivering superior customer experience and getting the basics right
• Delivering Sales & Operations targets for geographical and business area through regular reviews and appropriate action plans

 
Skills & Requirements:

• Must be eligible to live and work in Canada
• Bachelor’s degree is preferred
• Minimum of five (5) years’ work experience in a similar role.
• Evidence of strong leadership attributes (Authenticity, Collaboration, Performance, Growth) and adherence to core values (Honesty, Integrity, Respect for People)
• High mobility and existing driver's license