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Estimator - Site/office - Insurance / Australia

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Location: Brisbane, Australia

Why join them: 
  • User-friendly, modern, custom-made software systems for transparency and efficiency 
  • Partnered with large, reputable, leading insurance providers 
  • Consistent work-flow 
  • A company who follows through and commits to their promises 
  • Level-headed and supportive leadership 
  • Company vehicle provided to all employees 
  • Competitive salaries available for the right candidate 
About the role: 
  • Carry out site assessments to determine cause of damage and return accurate reports, scopes of works and estimates in accordance with strict KPI's.
  •  Develop and communicate preliminary programs of works to all relevant stakeholders using purpose built software as required.
  • Review job files and associated documentation and, compile and submit variations, and amendments to scope as required.
  • Establish consistent personal win/loss ratios to maintain commercial viability
  • Subject Matter Expert in a broad range of insurance policies and insurer KPI’s
  • Maintain courteous and professional conduct at all times, displaying empathy and effective communication skills.
  • Keep customers informed regularly and respond to customer queries with diligence and professionalism within expected timeframes.
  • Maintain service levels under times of increased work volume, particularly during major events/storms.
  • Attend CAT events interstate as required.
  • Participate in makesafe roster as required
  • Ensure all works conform to legislative and contractual Workplace Health and Safety (WHS) standards
  • Have a clear understanding of individual and team sales budget and ensure targets are achieved each month
  • Maintain confidentiality on all financial and business information
About you: 
  • Highly empathetic as dealing with direct victims of impacted event/situation 
  • A building related trade background or tertiary qualification in building and construction (or
    related discipline) is essential.
  • Experience in conducting investigations, diagnosing and reporting on building damage, faults, maintenance and repairs
  • Strong time management skills, including the ability to work under pressure and adhere to strict KPI's.
  • Demonstrated experience working in a fast-paced team environment with the ability to manage competing priorities with a calm and professional approach
  • Strong systems, operational and reporting skills with a willingness to work flexible hours and
    be adaptable to changed routines from time to time
  • Demonstrated ability to be part of a high performing team and support team members.
  • Be familiar with WHS practices, legislation and regulations
  • Strong negotiation skills with excellent decision-making skills.
  • Physical fitness to perform duties (e.g. climb ladders)
  • A current driver’s license 
  • Any experience in the insurance industry is advantageous but not required!

How to Apply

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